Posts Tagged ‘business development’

Avoid Becoming Overwhelmed With Marketing

Wednesday, April 11th, 2012


I think the biggest problem many of us face when it comes to marketing, is that we simply get overwhelmed. There just seems to be so many moving parts that it’s easy to throw up one’s hands and say, “I give up.”

While that’s understandable, the reality is that you’re probably never going to get out of the feast-or-famine business cycles, or take your business to the level you desire, without some sort of marketing system in place.

And that word “system” is key.

The beauty of having a system is that once you set it up, then you can largely let it run on autopilot. But, (you knew there was a “but” coming) that doesn’t completely address the issue of how to set up your system without getting overwhelmed. Let me try to help-and keep in mind I’m a passionate believer in “simple” vs “complex”.

The Don’t-Get-Overwhelmed-With-Marketing approach starts with a simple philosophy; “Never sell to strangers.” What I mean by this is to focus on building relationships first, and only sell to people with whom you already have a relationship. Fortunately, setting up a system to do precisely just that is straight-forward.

There are 3 components, and you need to do these in order. (Please resist the temptation to worry/focus on step 3 before you do steps 1 & 2.)

Step 1: Go to your website. Is there a great “hooky” offer of free information that is prominently advertised on the page? (And no, I’m not talking about a “sign up for our newsletter” box.) This is the crucial step #1. According to those who track such things, up to 96% of visitors who come to your site, aren’t ready to buy or contact you for more information. That means that if you don’t offer this great “hooky’ free offer, you don’t have a chance of building a relationship with people who have a small amount of interest in you. (And if you do step #2 right, you’ll convert a whole lot of these idle prospects into paying clients.)

So the first thing you need to do is create that great free offer. (Remember “HOOKY” topics-not “Here’s what we do”. There’s a big difference.)

Step 2: Create great messages that you send after people request the free offer. Nope, this isn’t a newsletter (although you can certainly supplement the personal messages with a newsletter). You want to have your drip messages have a tone of intimacy as if they are being written to a single individual (even though they may be sent out to dozens, hundreds or even thousands of people over time). This is crucial regardless of whether you’re selling b2b or b2c. Building the emotional connection is key and it’s these messages that will do just that for you.

Step 3: Now (and only after steps 1&2 are done-to beat a dead horse) focus on driving traffic to the page. There are lots and lots of options: SEO, paid advertising on google, facebook, linked in, article marketing, videos, slideshare, direct mail, speaking…the list goes on and on.

Although people tend to focus and obsess on traffic, it’s really steps 1 & 2 that are the most crucial.

Once you have this system in place (the hooky free offer and the drip marketing sequence) now you are in a position where you can put as much-or little-marketing muscle into getting people to the site. What you finally have is a SYSTEM. And guess what…?

That feeling of being overwhelmed just goes away.

Now, if you’d like some personal guidance on how to do this I’d recommend my coaching program.

Alternatively, if you’d like for us to create your hooky free offer, write all your emails, send them out, create the “eye-catching” ad for your website, well no big surprise, I can do that for you as well. Information about that is HERE.

Thanks and talk soon,
Mark

Presentation to the Kettering Executive Network

Tuesday, April 10th, 2012


Thanks so much to David Jenson of the Kettering Executive Network for inviting me to speak this morning. I enjoyed sharing with the group the structure and the methodology for using sales stories in both one-2-one selling situations and for branding your company. I think it’s clear that stories are much more than a “soft” tool for persuasive communication. When used in a strategic manner, they enable us to overcome objections and build an emotional connection with our prospects and clients.

If you are a member of a group or association who periodically seeks engaging, motivational and practical speakers, I hope you’ll contact me (mark@GentleRainMarketing.com). Likewise, I hope you’ll consider joining me on May 17th here in Atlanta for my one day program on Million Dollar Sales Stories: How Top Performers Sell. There’s information HERE.

Become the “Master Chef” of sales stories

Monday, April 9th, 2012


I think that telling stories is a bit like cooking. Most of us know the basics.

So why are only a few of us great chefs?

The key is that they understand how the ingredients fit together. They know when to add a “touch of this” and a “dash of that.” There’s a science to it, but there’s also an art.

I’m not sure the art can be taught, but the science certainly can. I firmly believe anyone can master the art of of telling great sales stories and on May 17th I’d like to show you how.

Let me make you a great (and persuasive) story teller.

More here

How stories get you on the first page of google

Wednesday, April 4th, 2012


I was talking with my friend Jeff Hopeck of Killer Shark Marketing about Google and it’s ever changing algorithm that determines which websites get on the first page.

The two main variables have historically been links and content. They’re both still important, but the emphasis is now heavily tilting towards content.

And not just any content.

Nope, unfortunately taking one article, blog post or twitter feed and just reposting it over and over again won’t get you high in the rankings. In fact it may hurt you.

If you want to get highly ranked, the focus today is on Original Content. That’s great news for those of you who are creating sales stories about the success of your clients, stories that address concerns and objections, and stories that communicate the values of your brand.

However, simply creating original content is only half the battle. I’d estimate that most everyone can write words that communicate a message. That’s not difficult. But, the reality is that it’s also not enough.

If you’re in this game to win, you need stories that persuade and engage. That’s the key to not only getting your site on the first page of Google, but also how to motivate people to take action. When you accomplish that, then you’ve got a stealth marketing system that gets you both visibility and high conversion percentages.

Content is King.

Speaking of which, I’m opening the doors for an intimate seminar I’ll be conducting here in Atlanta in May. The goal of it is to work with a small number of you on crafting your “Million Dollar Stories”. If that sounds like something that might be of interest there’s some information HERE.

Maybe I’ll see you in Atlanta next month. That would be fun.

Talk soon
Mark

Famous In Your Niche

Tuesday, March 13th, 2012


I’ll admit, when I first thought about trying to become famous in my niche, I had two distinct reactions.

On the positive side, I thought it would be kind of cool (for lack of a better phrase) to be one of the well known experts in my field. I envisioned that if I reached a certain level of visibility I’d get a lot more prospects calling me, rather than having to chase after them. And, the reality is that this really does happen, once you’ve become one of the recognized experts in your field.

But, I also wondered if this was something that really could happen for me. I’m a bit of a skeptic and when I hear about people who have achieved all these great accomplishments, in the back of my mind I think, “Sure, that’s great for other people-but that’s other people-I would never get that.”

I mean, after all I’m just a very niche player in Atlanta, there’s no way.

But here’s the interesting thing. It really can happen. And I’m telling you this because it happened to me and I believe it can happen to you.

However, there is a catch (as there always is). And the catch is, You’ve really got to want it. I’m not making a judgement call here, but there are a lot of things I’d like to have happen-if they just dropped into my lap.

When it came to getting famous in my niche, I made the decision 14 months ago that this was something I really wanted for myself and my business. But what I needed was a plan…a roadmap for getting there.

In a nutshell that’s why I joined Steve & Bill Harrison’s Quantum Leap program, and why if you’re serious about getting extremely well known as an expert for what you do, I encourage you to consider it.

I don’t make recommendations lightly-I think you know that about me. I’ll only recommend something that I personally have used or experienced. The reality is that I can’t think of anyone on my subscriber list who wouldn’t benefit from what they teach us to do. (Especially those of us who have limited marketing budgets, since using the media to promote ourselves is free.)

Steve & Bill are beginning enrollment for their next class of Quantum Leap and I think this is something you should learn more about. You can sign up to get the information by going HERE.

Whether or not you decide to participate, you should at least get the information. Trust me, it’s worth learning a bit more about.

Talk soon
Mark

Getting Prospects To Call You

Monday, March 12th, 2012


If we’re perfectly honest about it, most of us just don’t enjoy chasing down clients…trying to convince them to do business with us. Personally, I’d much rather have prospects call me, and for years I wondered if there was a way to make this possible.

What I found is the answer is “Yes, you can” if you position yourself as one of the leading experts in your field. What I also found is that this is something all of us can do.

As many of you know, over the past year I’ve been a member of Steve & Bill Harrison’s Quantum Leap program. In a nutshell, it’s a year long coaching program that is specifically designed to teach you how to market yourself to the media so that you become the expert which attracts new clients to you.

Over the past 12 months I’ve gone from someone who had zero media visibility to being featured on ESPN, WABC, Inc Magazine, Entrepreneur, Selling Power, Investment News and many others. I can say that without a doubt this has dramatically increased the number of calls I get from prospects who are interested in learning more about my services.

If you’re serious about growing your brand, gaining greater visibility in your market or desire to to be “sought after” rather than always “chasing business”, I think this is something you should consider.

As you know I don’t recommend others lightly, but I can speak from personal experience that this was outstanding. What I learned from Steve and Bill took my business to a new level, and I think it could do the same for you.

If nothing else, it’s certainly worth checking out, and there’s additional information is HERE

Thanks and I’ll talk with you soon

Mark

Quit Selling

Tuesday, January 3rd, 2012


Imagine for a moment that there was no pressure on you to sell anything…that you were free from the constraints of producing revenues.

In this mythological scenario, your focus is now 100% on building relationships.

No pressure to get them to actually buy anything. All you’re charged with is getting their attention and building a relationship.

How would you communicate differently?

The answers probably vary, but I’d imagine that there would be a lot less focus on you. Your solution. Your features. Why you are better/different/cooler than the competition.

My guess would be that you’d focus more on the person with whom you were speaking. What their challenges are. What they’re worried about. What they desire.

Now pause for a moment and put yourself in the shoes of that person. Who are you more interested in? The person who’s pushing their solution on you, or someone who is genuinely interested in you? (I realize the answer is kind of obvious.)

But here’s the point. In our desire to get people to buy, we tend to revert to a default mode that says the quickest way to do so is to evangelically preach at them about what we have to offer.

Once we’re out of the actually selling situation, we know that we should invest the time to find out needs and desires. But, once we’re actually in the white-hot fire of the sales conversation, WHAM-out come the big guns of WHY YOU SHOULD DO BUSINESS WITH ME. Let me preach at you until you see the light!

Curious, isn’t it, how we know we should do one thing, yet under pressure do something different?

I believe the reason why we don’t actually do, what we intellectually know we should, is because we feel under pressure to close the sale…make the money…meet the quota. And here’s where irony comes into play.

Which is…you’ll sell better if you just don’t care whether the person says, “Yes” or “No”. (Or at least not care too much.)

Of course, having that distance, that ability not to care, means that you have to have lots of people to present your case to. Lots of times at bat. And that’s what a great marketing system should get you-lots of “at bats”.

So you don’t have to care about making the sale (or at least not care too much.)

Food for thought
Mark
Here’s how to implement a marketing system in less than 45 days for under $300.

Get Your Clients to Brag About You

Thursday, December 15th, 2011


Imagine that there were hundreds, or even thousands or people who were all recommending you. What would the impact be on your business? Granted that’s somewhat of a rhetorical question, since the obvious answer is “Damn that would be great!.”..but it begs the question: How precisely can we get people talking about you?

Here’s one idea from (of all places) the world of antique collecting-and don’t immediately turn off because you’re not in that business. I really believe it’s going to be helpful to you, regardless of the type of business you’re in.

A quick story…

Hanging in my office is an antique sword formerly owned by Jeanne Pierre Robinette. Monsieur Robinette was the finance secretary for Napoleon I, and since his role was administrative and not military, the sword is actually rather wimpy. Nice to look at, but it would probably break in half in a real battle. However, when he was sworn into office, Monsieur Robinette was the only member of Napoleon’s court not to have a sword, so he commissioned one from the great sword craftsman Angelo Del’Amico of Seville Spain. Unfortunately, the first time he wore the sword in court he was made fun of by Napoleon’s Chief of Staff. Tempers flared, a duel ensued and Napoleon was soon is search of new accountant.

I know this story because the person, who sold me the sword at Red Baron Antiques, here in Atlanta, told it to me. Since Marian and I entertain a lot, I’ve told that story dozens of times over the years.

In all candor, being able to tell that story is one of the most pleasurable aspects of owning the sword.

But here’s the important part.

At the end of the story I also, instinctively, include the part about how I first learned the story when I purchased the sword at Red Barron Antiques. (As I just did once again.)

And here’s the even more important point.

I also instinctively) go on to talk about Red Barron and how cool it is and how all the items they sell have these great stories behind them. (As I seem to be doing once again.)

I’m sure you see my point.

I’m bragging on Red Barron because they gave me a great story I could tell. And what I notice is that if I tell the story to someone here in Atlanta, they invariably start to tell me the story about the cool thing they bought at Red Barron. Lots of people seem to have a Red Barron story.

Obviously, there’s no shortage of antique shops. Quite frankly, Red Barron isn’t the most convenient place to get to, and the parking is often a pain. BUT, it’s become the antique shop of destination.

And a large part of the their appeal is that they arm us with great stories we can tell to others about the cool stuff we buy from them.

So…what are the stories you want your clients to be telling about the services or products they receive from you? Is it something about the experience clients have the first time they visit you? Is it something about the great information you share with them? Is it about events and activities they get invited to once they’re a part of your circle? Is it the personal handwritten note you send?

Lets make our clients proud of the fact that they’ve selected you. Let’s give them stories they’ll want to tell to others.

Food for thought
Mark
I hate to keep reminding you, but if you want to learn how to tell great stories you need to read my book. Get it Here.

Learning vs Doing

Monday, December 5th, 2011


For those who pay attention to such things, the season is upon us when selling coaching and mastermind programs is in full swing. There’s certainly no shortage of choices. In fact I’m wrapping up the program I joined last year, and it’s been a great investment of money and time. I attribute getting my book to #1 on Amazon in its category directly to what I learned.

However, I noticed that less than half of the participants from the first meeting, attended the second one. I’m sure there will be still fewer at the final session. I also notice that on the monthly conference calls, the comments are more about enthusiastic plans for the future, rather than what anyone has actually accomplished.

Which brings me to my point. I call it the “bright shiny object” syndrome.

Hey, it’s fun to learn new stuff-I’ll be the first to admit that. Especially when the “stuff” may contain the secret sauce that once we learn it all our problems will go away.

But, at some point in time we need to shift our focus from Learning stuff to Doing stuff. And that’s hard, for a lot of reasons.

*It requires that we actually do some work, rather than passively digesting information.

*In means engaging in that annoying mental heavy lifting, to determine how to actually implement the plan.

*It requires a willingness to take a certain amount of risk.

Yes, it’s far easier just to be a student. But, as my Dad used to say, “If you want to get hit by cars, you need to go play in traffic.”

Perhaps we need to spend less time learning new stuff and spend more time implementing what we’ve already learned.

Food for thought.
Mark
A Different Type of Coaching For Those Who Play In Traffic

Patience

Wednesday, November 30th, 2011


There’s a small rock sitting on the bar in my poolroom with the word “Patience” carved into it. I think my Sensei gave it to me, or it could have been my wife, or my neighbor…apparently there’s a long list of people who feel this is something I need to work on.

If truth be told, I don’t think I’m alone. I’m sure there’s lots of stuff you would do, if only it was simpler.

Unfortunately, simple answers usually only exist for simple problems. I’m sure there are exceptions, but I find that the more challenging the problem, the more we have to think “deep into the game”, as the chess masters say.

For example, let’s take the topic of getting more new clients.

On the surface the answer should be simple…Just ask them.

“Hey you. I realize we’ve never met, and you don’t know me, but wanna buy my stuff?”

OK, perhaps we say it a bit more elegantly, but haven’t you been guilty of that? I know I have.

It’s what’s called selling to strangers.

Does it work? Sure-if you’re willing to talk to enough people. It sort of reminds me of my strategy in the ‘70s of going up to women in the disco and asking them to go home with me. (Hey it was the ‘70s, I was young-gimme a break.)

Did it work? Sure. All right…occasionally. But what about the quality, you ask? Well…that was a bit suspect.

The problem is that if we blindly put our nose-to-the-proverbial-grindstone, asking strangers to do business with us, not only do we get a lot of rejection, but we also have no filter on the type of clients we eventually wind up with.

Granted, if you have no clients, the idea of having any clients, regardless of how bad, sounds good. But I think it’s important to remember that the goal is to have both quality and quantity.

So how do we accomplish this? Is there some sort of magic bullet/answer that if we only learned it, all of our client attraction problems would go away?

Of course not.

But…there is a strategy that will make the process a lot easier.

But…it takes a bit of patience.

Here it is…

Stop trying to sell to strangers.

That’s it. It really is that simple.

Stop trying to sell to strangers and focus instead on building a relationship with those who can either hire you, buy from you, or refer you to others.

And the way to do that?

Bribe them.

Give them something that’s interesting for free. A tip. A suggestion. Something helpful. Answer a question that people often ask you. But most importantly…

Focus on building a relationship…Not trying to sell someone something. There’s plenty of time for that down the road.

Patience & Best Regards
Mark
Want me to help you develop your marketing strategy or work with you to create your unique message? Info HERE.