Posts Tagged ‘marketing strategies’

Avoid Becoming Overwhelmed With Marketing

Wednesday, April 11th, 2012


I think the biggest problem many of us face when it comes to marketing, is that we simply get overwhelmed. There just seems to be so many moving parts that it’s easy to throw up one’s hands and say, “I give up.”

While that’s understandable, the reality is that you’re probably never going to get out of the feast-or-famine business cycles, or take your business to the level you desire, without some sort of marketing system in place.

And that word “system” is key.

The beauty of having a system is that once you set it up, then you can largely let it run on autopilot. But, (you knew there was a “but” coming) that doesn’t completely address the issue of how to set up your system without getting overwhelmed. Let me try to help-and keep in mind I’m a passionate believer in “simple” vs “complex”.

The Don’t-Get-Overwhelmed-With-Marketing approach starts with a simple philosophy; “Never sell to strangers.” What I mean by this is to focus on building relationships first, and only sell to people with whom you already have a relationship. Fortunately, setting up a system to do precisely just that is straight-forward.

There are 3 components, and you need to do these in order. (Please resist the temptation to worry/focus on step 3 before you do steps 1 & 2.)

Step 1: Go to your website. Is there a great “hooky” offer of free information that is prominently advertised on the page? (And no, I’m not talking about a “sign up for our newsletter” box.) This is the crucial step #1. According to those who track such things, up to 96% of visitors who come to your site, aren’t ready to buy or contact you for more information. That means that if you don’t offer this great “hooky’ free offer, you don’t have a chance of building a relationship with people who have a small amount of interest in you. (And if you do step #2 right, you’ll convert a whole lot of these idle prospects into paying clients.)

So the first thing you need to do is create that great free offer. (Remember “HOOKY” topics-not “Here’s what we do”. There’s a big difference.)

Step 2: Create great messages that you send after people request the free offer. Nope, this isn’t a newsletter (although you can certainly supplement the personal messages with a newsletter). You want to have your drip messages have a tone of intimacy as if they are being written to a single individual (even though they may be sent out to dozens, hundreds or even thousands of people over time). This is crucial regardless of whether you’re selling b2b or b2c. Building the emotional connection is key and it’s these messages that will do just that for you.

Step 3: Now (and only after steps 1&2 are done-to beat a dead horse) focus on driving traffic to the page. There are lots and lots of options: SEO, paid advertising on google, facebook, linked in, article marketing, videos, slideshare, direct mail, speaking…the list goes on and on.

Although people tend to focus and obsess on traffic, it’s really steps 1 & 2 that are the most crucial.

Once you have this system in place (the hooky free offer and the drip marketing sequence) now you are in a position where you can put as much-or little-marketing muscle into getting people to the site. What you finally have is a SYSTEM. And guess what…?

That feeling of being overwhelmed just goes away.

Now, if you’d like some personal guidance on how to do this I’d recommend my coaching program.

Alternatively, if you’d like for us to create your hooky free offer, write all your emails, send them out, create the “eye-catching” ad for your website, well no big surprise, I can do that for you as well. Information about that is HERE.

Thanks and talk soon,
Mark

Presentation to the Kettering Executive Network

Tuesday, April 10th, 2012


Thanks so much to David Jenson of the Kettering Executive Network for inviting me to speak this morning. I enjoyed sharing with the group the structure and the methodology for using sales stories in both one-2-one selling situations and for branding your company. I think it’s clear that stories are much more than a “soft” tool for persuasive communication. When used in a strategic manner, they enable us to overcome objections and build an emotional connection with our prospects and clients.

If you are a member of a group or association who periodically seeks engaging, motivational and practical speakers, I hope you’ll contact me (mark@GentleRainMarketing.com). Likewise, I hope you’ll consider joining me on May 17th here in Atlanta for my one day program on Million Dollar Sales Stories: How Top Performers Sell. There’s information HERE.

The easy way to get a waiting list of clients

Saturday, April 7th, 2012


After 20 years of advising individuals and organizations on how to attract brand new clients, I’ve become a firm believer that most people make client attraction far too difficult.

If you focus on just 2 things you can have as many new clients as your business can handle. Remember the over-arching philosophy of Gentle Rain: “Build relationships first. Sell stuff second.” Or as my Dad would say, “Never try to sell to strangers.”

OK, so here’s how you do that.

First, take a look at your website. Is there a great free offer that would motivated visitors to opt-in and get it? Here’s why you need that. According to Direct Marketing News, between 95%-98% of visitors are not ready to make a decision to buy when they come to your site. Even if you offer a “free consultation”, the number of visitors who will take you up on that is still only 3-5%.

What this means is that most people are simply bouncing off your website without leaving any record of who they are. As one might guess, it’s a bit difficult to develop a relationship with people if we can’t follow up with them.

That’s why making the offer of some sort of “hooky” free report is crucial. However, the trick is determining what’s a great “hook”, one that will get people to request it. If you get that right, then the fist part of the equation is done. (You still have to put an eye-catching opt-in box on your website, but I’ll share a link that will show you how to do that.)

This leads to the second step of the process…convert these prospects into paying clients. We do that through the automated messages that go out after the visitor has requested your free report. But, here’s the speed bump people run into.

The messages need to have a tone of intimacy to them. They need to be written so that it sounds like you’re speaking personally to the reader. This is why traditional newsletters don’t produce the conversion results you want. They’re impersonal in tone, and what we want to do is build a relationship.

Secondly, people tend to send out messages too infrequently. Once a month just isn’t enough. Think once a week. And to answer the question that pops in your mind, “If the messages have the right tone & content, you’ll engage people, not turn them off.”

Nothing I’m discussing here is complicated. If you have both the time and the writing skills, anyone can do this. However…if you would like for someone to do all this for you, the information HERE is going to be of great interest.

Talk soon
Mark
PS: Remember if you’d like for us to set up and run a totally kick-ass lead capture and drip marketing system for you, GO HERE>

How To Get Your Messages Heard

Tuesday, November 8th, 2011


Let’s face it, the world is noisy. Lots of people trying to get the attention of the prospects that you want. Lots of noise.

So why does one message get heard and others ignored? Here’s a thought that I think will be helpful.

There’s an old saying in marketing that you want to enter the conversation that’s already going on in your prospect’s head.

The trick to doing this is that we really have to know our prospect-what their hopes, fears, dreams and ambitions are. Even though we may be sending our message out to hundreds or even thousands, we want the tone and content to be the same as if we were intimately writing to a single individual.

Thus, the more we can put ourselves in the proverbial shoes of our prospect, the more effective we’ll be at writing these types of messages. Here’s an exercise that I found helpful and I thought I’d pass along to you.

Take the time to give the following question some good thinking…from the perspective of your ideal client.

• John (or Jane) is my ideal prospect. He/She is __years old. His/Her three biggest frustrations are ___, ___ and ___. He/She is afraid of ___. Sometimes he/she even wakes up in the middle of the night worrying about___.

• If he/she could snap his fingers and make three specific outcomes happen immediately, he/she would want the following three things to happen:

• His/Her biggest concern about hiring an advisor to solve this problem is ___.

• When he goes to the Internet to find a solution to this problem, he’ll usually enter keywords into Google such as ___, ___, and ___.

• If he is going to do business with me, he needs to believe 1___, 2___, and 3___.

• The myth he believes (which I will shatter) is ___.

• The biggest reasons he would not buy from me would probably be 1___, 2___, and 3___.

• Right now he gets most of information about my topic from centers of influence such as 1___, 2___, and 3___.

• In trying to solve his problem, he’s not able to___.

• The perfect way to help him overcome his biggest frustration would be to ______.

Taking the time to answer these questions will enable you to write your messages with an intimate voice that will greatly increase the likelihood that they’ll be read.

Good food for thought

Need a guest for your next webinar, teleconference or event? My presentations are always content rich and tailored to your particular niche. Learn more HERE

The Illusion of Expertise

Thursday, November 3rd, 2011


Many successful consultants, advisors and small business owners are in enamored with the concept that they will achieve success merely by being good at what they do.

However, outside of academia, and for a few elite others who fate has shined a kind eye on, expecting the world to beat a path to your door is a losing proposition.

I recognize that in an ideal world, you’d just like clients to magically appear so that you could focus on the work you most enjoy. Which is why the marketing siren’s call of “we’ll do it all for you” is so alluring.

But here’s the reality.

As the CEO you also bought (perhaps unwittingly) the role of CMO (Chief Marketing Officer).

And the sad but true reality is that you can only delegate those responsibilities after you’ve mastered them.

So the question becomes…how are you going to get up to speed?

Here’s one option

Marketing With Information

Friday, October 14th, 2011


Suppose with just a one hour-long effort you could…

*Create a kick-ass free offer that would get prospective clients interested in what you do. And…

*Provide the content for the squeeze page that promotes it. And…

*Create a great video that you could sell for $595? And…

*Create a MP3 audio you could add to the video package and raise the price to $695? And…

*Create a content-rich booklet, you could add to the video and audio package and now price your information product at $795.

Or…you could just give everything away for free and have a monstrously effective lead generation machine.

All with about an hour’s worth of work.

Here’s how.

Rent a room somewhere. Might be at a hotel, or even better, at one of those office suites that are in virtually every city.

Invite some clients or prospective clients to come to hear you speak about your topic. (Maybe you charge/Maybe you don’t.) Try to get at least a dozen people.

Video tape the presentation. (Personally, I’d spend a few bucks to get it done professionally. It doesn’t cost a lot of money.)

Edit down the raw footage. If you use a Mac you can do it yourself using iMovie. I’m sure there’s a comparable program for those still using PCs. This becomes the video component of your information product.

When you do your presentation start off with an overview of what you’re going to be covering. This is the segment that you use on your squeeze page to promote the program.

Pay some kid a few bucks to strip out the audio portion of the video which you can then offer as a separate bonus. A lot of people like to listen to content rather than watch video, so it’s nice option to offer.

Pay a few more bucks to get the audio transcribed and now you’ve got a nice content-rich booklet to offer along with the video and audio.

If you don’t want to create an information product to sell, then just use the video of you doing the introduction as a hook to a free mini-course that offers segments from the rest of the video you shot.

If you line your ducks up in a row, this can basically be done over a weekend. I did a version of this when I created my Gentle Rain Blueprint program. You can see the final result here.

Food for thought
Mark
This free mini-course teaches you how to write a great sales letter.

Why Do I Recommend You?

Thursday, October 13th, 2011


I recommend you because…

1) You helped me solve a problem.
2) You were easy to work with.
3) You care about my needs.
4) I feel smart when I use your services.
5) Others I respect recommend you.
6) Because you asked me to.
7) Because I like you.

There are undoubtably more.

But, if these are the reasons for why people recommend you, shouldn’t these be what you focus on in your business?

1) Are you the absolute master at what you do, or are you over-relying on yesterday’s solutions to today’s problems?

2) Is it easy to work with you? Have procedures crept into your way of doing business that are frustrating to your clients?

3) How do you demonstrate that you really care about your clients?

4) What experience do your clients have when working with you? Are you a Wegmans or Dick Dirts Discount House of Horrors? (This often overlooked point is especially crucial if you’re focusing on the affluent market or other hard to reach prospective clients.)

5) Are you taking proactive steps to become well known and respected in the niche community your serve?

6) Are you proactive in seeking recommendations and referrals?

7) Is your ongoing communication focused on building relationships and making friends or impressing others with how smart you are? Do you tell great stories about all the aspects of your business?

Good food for thought.
Mark
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Bright Shiny Objects

Wednesday, October 12th, 2011


Ultimately, what most of us sell is…hope.

Hope that my finances will outlive my retirement. Hope that the next person I interview will be able to do the job I need to have done. Hope that the new distribution system will get my products to the customer on time.

Which is why the bright & shiny object syndrome is so insidious.

Maybe…just maybe…this will work.

We see a lot of the bright & shiny object syndrome in marketing.

*You’ve got to be doing Twitter!
*SEO optimization is a necessity!
*Data scraping puts you in front of a gazillion new eyeballs a day!

It’s not hard to understand why so many people just throw up their hands in surrender.

If you want to keep marketing simple and understandable, just remember that a very effective marketing system has two components to it.

1) Get people’s attention. Motivate them to tell you that they’re a prospective client by offering them something of interest for free.

2) Stay in touch. Send them stuff. Focus on making friends and building a relationship-rather than trying to impress them with how smart you are.

That’s all you need to do.

Seriously.

Food for thought
Mark
More about how to do just that.

Why Isn’t He Remembered?

Wednesday, October 5th, 2011


October 5th marks the birth anniversary of the 21st President of the United States.

If you’re struggling to remember who that was (Chester Alan Arthur, of course) and even after having acquired the knowledge, it still means little, you’re not alone.

But why is former President Arthur relegated those who held the office, but are largely forgotten?

My theory is that it’s because there are no great stories associated with him. And without stories, we just don’t remember Presidents, people or businesses.

Which brings up an interesting question. How memorable are you? What are the stories you tell (and that others repeat) that enables you to break out of the pack?

Stories are powerful, but ironically they’re one of those things we don’t do a good job of creating and communicating.

Which is why…(Blatant plug coming)…if you haven’t already, you should read my book on using stories to persuade others. You can grab a copy here.

Facebook For The Affluent?

Tuesday, October 4th, 2011


Social media has found a new resource for those targeting the ultra-affluent, and ten nationally ranked firms, catering to the wealthy, have jumped on board.

Equilar Atlas contains profiles of about 250,000 chief executive officers, board members and executive directors at almost 5,000 public companies and 5,000 nonprofits.

Similar to LinkedIn, once your contact information is loaded into the system, you’re provided with an extended graph that illustrates how you’re connected to this very exclusive network of individuals.

But, it’s not an inexpensive network to join. The cost is $10,000 annually for unlimited access to the database for the first three users and $2,400 for each additional person.

Is it worth the investment?

Since people marketing services to the affluent already know who the wealthiest CEOs are, the database may be most helpful in revealing names and compensation for CEOs of smaller public companies that may be below the radar.

What has been your experience with using social networks for developing relationships with the affluent? Tangible results or is it just more hype than substance?

Private Consultations For Those Seeking To Implement A Client Attraction System

What’s really working for marketing to the affluent? Invite author and marketing strategist Mark Satterfield to speak at your next conference. Email Barb@GentleRainMarketing.com for details.