An interesting short article in SalesForceExp magazine about “What Business Are You Really In?” It reminded me about the power of Trojan Horse Marketing.
For example, on the surface one might think that your local cinema is in the movie business. But they’re not.
The movie is just the “Trojan Horse” for their real business, which is selling popcorn and refreshments. As the article points out, “Cinemas are fast food businesses that happen to offer entertainment.”
So why is this worth thinking about?
Because most services business use a straight ahead-direct-battering-ram approach when attempting to get new business.
And there’s a much more effective way that achieves far better results. Let me explain…
You’d put it more elegantly, but the general gist of most marketing messages tends to be…
Hi…If you suffer from (problem) I have a solution for you. As the leading (financial planner/executive recruiter/technology consultant/Fill-In-Your-Expertise-Here) we have extensive experience working with…(well you know the rest.)
Now there’s nothing inherently bad about that. However the problem is that everyone (or at least all your competition) is taking pretty much that same approach. That’s one of the reasons why it’s so difficult to stand out.
Alternatively, the Trojan Horse strategy approaches the target market at an angle. It may not be immediate obvious what in fact the ultimate objective is.
You see this many times with infomercials. You know, the ones that sell a $8 doo-hickey like some sort of goofy lure that fisherman can use to catch “the really big one that got away”. You’ve probably said to yourself, “How in the world after spending all this money on advertising can they make any money selling something so inexpensive?”
And the answer is…”The can’t.” (And they aren’t.)
In most cases what they are really doing is building a list of buyers of fishing equipment and then selling that list to lots of manufacturers and marketers who sell rods, reels and other fishing equipment.
There’s a lot of money in fishing.
Now they could have used the straight ahead approach, “Give me your contact information and we’ll have a lot of fishing manufacturers send you stuff you might like to buy.” They’d get the really hard core fish fanatics that way. But that’s just a teensy tiny segment of the market.
But they used a Trojan Horse, and now have a list of people who have actually bought fishing stuff.
That’s worth big bucks to others who want to sell fishing stuff, since it’s a proven list of buyers (as opposed to just those who are interested in fishing).
So how does the Trojan Horse approach work with services firms?
Here’s an example.
I’m about to launch a new sales training initiative. It’s my one day sales training program, Unique Sales Stories: How To Get More Referrals, Differentiate Yourself From The Competition & Close More Sales Through The Power Of Stories.
Now I could just create a nice PowerPoint presentation, brochure, website, direct mail campaign ect and market this to sales executives and training directors.
Might work.
But the sales training field is very competitive. Lots of programs vying for attention.
And there are a lot of heavy hitters, companies with far bigger budgets than mine who are mailing their brochures to the same people I want to hire me.
So I need a Trojan Horse.
And I’ve got one.
It’s a book. Not a eBook but a real paperbound book, published by a real publishing house -it’s even got some pictures in it. Pretty cool if I say so myself.
I wrote this book over a 6-week period of time this spring and early summer.
Was my goal to have a best seller?
Was my goal to sell a lot of books?
Was my goal to get “famous”?
Nope.
My goal is to sell a lot of sales training programs. And my book is my Trojan Horse.
Instead of doing what all my competition is doing…sending sales training brochures, having their sales reps cold call training directors and sales executives pitching their sales training programs…guess what I’m going to do?
I’m sending some very targeted direct mail and implementing other very-focused marketing to one niche market that I think has a burning need for this program. (After I hit that one market I’ve got 9 others that are on the list.)
But I’m not going to be talking about sales training in my sales letters, emails and ads.
Nope.
What I’m going to be doing is offering this very targeted and very specific audience a FREE copy of my book.
Guess how many of my competitors are doing this?
What’s their approach?
The straight-ahead-direct-battering-ram approach.
I’ve done this before, the last time I was in the training business. (For reasons I won’t bore you with I’ve been in and out of the training biz periodically for the last 12 years.) The last time I was marketing a program on how to gain access to top decision makers.
Similar model.
Wrote a book. You may have heard of it, Power Prospecting: How To Gain Access To Key Decision Makers (http://www.gentlerainselling.com)
Direct mail to partners at large consulting firms offering the book. Had a small sales team follow up with those who “raised their hands”. (Gave them a great incentive: 50% of the fee for the first training program a company bought and 20% ongoing for all subsequent sessions. With initial commissions of $2250 and then $900 for each subsequent program, my sales team made some serious money…BTW I’m offering the same sales incentive program again so let me know if you want in on it.)
The seminar went head-to-head with at least 7 other programs focusing on the same issue-all of who had been around for at least 5 years.
Using the Trojan Horse strategy we sold $1 million of training in the first 18 months.
All because my team and I were able to get attention by offering something that was “one-off” from the standard straight ahead-direct-battering-ram approach.
And I’m going to do it again.
But the really important point is…so could you.
It doesn’t have to be a book or a movie theater. What it does have to be is something creative that gets people to initially raise their hands. I’ve helped my coaching clients strategize on these and we’ve created some outstanding programs in over 17 different niche markets.
But here’s why most everyone won’t do it.
It requires a lot of thinking.
And planning.
There are a lot of moving parts.
It’s not quick…
But projects that have a potential $1 million payoff seldom are.
So what might be your Trojan Horse?
Summer is good for lots of things. One of which is planning how you’re going to grow your business in the fall.
I’m launching my Unique Sales Stories Sales training program. (And maybe helping some of you with your business launches.)
What will you be doing?
Food for thought.
Mark
Related links
http://www.gentleraincoaching.com
http://www.gentlerainblueprint.com
http://www.gentleraincopywritng.com